Usually we process it within 1-2 business days after receiving your order.
We Ship Worldwide. When filling shipping address in your order, it will notify you if the shipping address cannot be delivered. If you place an abnormal order, please contact our customer service team (email@example.com) in time, we will be the first time to serve you. [US ONLY] Products are shipped from United States warehouse and only can be shipped to United States.
When order over $20 USD, you will get free shipping. Under $20 USD order the shipping costs will vary depending on the Countries/Regions.
|Countries/Regions||Order Price||Shipping Fee|
|[US ONLY] Collection Products||> $0||$0|
|$20.00 and up||$0|
|French Polynesia, United States (Puerto Rico)||$20.00|
|Bermuda, Botswana, Barbados, South Africa, Nigeria, Greenland||$35.95|
|$20.00 and up||$0|
Each country's logistics time is different and will be affected by the speed of package processing by local logistics providers. [US ONLY] Product is shipped from and delivered in United States, about 3-10 days.
Note: [US ONLY] Products are packaged and shipped separately from other products if an order contains general product and US ONLY product.
|[US ONLY] Collection Products||3-10 days|
|United States||10-30 days|
|most of Asian/European Countries, Australia||15-40 days|
|Canada, Russia, Italy, France, Spain, Saudi Arabia, Israel, Philippines, Africa countries||21-40 days|
|South America countries, some island countries||30-50 days|
1. Delivery time is largely influenced by the speed of customs clearance, the number and efficiency of the staff delivering the goods and other factors.
2. For order over $ , our customer service firstname.lastname@example.org will contact you to confirm ship the order with FedEx/DHL/EMS, please make sure you can receive the package with those express company.
3. Order contains many items may be split into many small packages, it maybe because something is out of stock so we ship other items first. Please don’t worry, you will get all items at the end. If not, please contact email@example.com.
So funny story: I am being prompted to review this item, but I never received it in the order I placed that included it. I wrote to customer service and received a quick response with a resolution! I was able to place another order for some other items, and I was able to include this one at no extra charge. I’m waiting patiently for it to *hopefully* arrive on my doorstep, as it looks like it would be gorgeous in person like many of the other products from this store! :)